FAQ , Shipping and Return Policy

RETURN POLICY

 

Teamcatguy would like to thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

RETURNS

 

All return must be post marked with in fourteen  (14) days of purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number, place the item securely in its original packaging, and mail the return to the following address:

 

Teamcatguy

Attn: Returns

510 SEYMOUR AVE

Jackson, MI 49202

United States

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

 

REFUNDS

 

After receiving your return and inspecting the condition of the item, we will process your return or exchange. Please allow at leas five (5) business days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS

 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

[email protected]